If you have a short temper, dealing with conflict graciously can be a daunting challenge. The way you treat people affects your friendships, romantic relationships, career contacts, and even job security.
To deal with conflict gracefully, be willing to accept change. Follow these tips the next time you face confrontation:
1. Step out of your own shoes.
Analyze the situation objectively as it will allow you to truly see both sides of the story. Why is the other person upset? What could you possibly have done to offend them or make them feel as if they were wronged or attacked? Is there any merit to their sentiment?
Remember, most people rarely lash out without a feeling of justification. Find the reason why you’re being approached so hastily so you can figure out how to diffuse the situation. more »
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